We are a leading manufacture&trading combo for warehouse solutions with 10 years experience.
Yes, we accept international orders and arrange shipping according to the requirements of different countries and regions. The exact shipping cost and shipping time will be informed when the order is confirmed.
If you need to modify your order information, please contact our customer service team as soon as possible within 24 hours of placing your order. We will do our best to assist you with the modification, but it cannot be changed if the order is already in the shipping process.
Yes, we usually provide installation guidance service, and we can also provide on-site installation service if required. Please confirm with our customer service representative when placing your order so that we can arrange an installation team for you.
You can subscribe to our email newsletter to keep up to date with the latest product information and promotions. In the meantime, you can also follow our social media pages for more updates.
We follow a strict quality management system in the production process, ensuring that each product is inspected and tested multiple times to meet industry standards. At the same time, we provide corresponding warranty policies to enhance customer trust.
You can submit a request through our free Sample Request form. After filling in the necessary personal information and sample selection, our team will process your application and contact you as soon as possible.
You can view each product page on our website, where detailed specifications and technical parameters are listed. If you have other specific questions, you can contact our customer service team at any time.
Please contact our customer service team as soon as possible with photos of the damage and order information. We will process a refund or replacement for you as appropriate.
Yes, our products usually come with a warranty service, the specific warranty period and terms will be provided at the time of purchase. The warranty covers manufacturing defects and material problems, but not man-made damage.
Yes, we offer return and exchange service. Please contact our customer service team within 14 days of receiving the product with order information and reason for return. We will assist you with the return and exchange process.
Yes, we offer custom service. Customers can make customized requests based on their specific needs, and our design team will work with you to develop the best solution for you.
We offer product options in a variety of colors and sizes. Specific options are listed on each product page, or you can contact customer service for more customization options.
We support various payment methods, including bank transfer, credit card and Alipay. You can choose the payment method that works best for you at checkout.
The standard delivery time is usually 7-14 business days, which can vary depending on the number of orders and the shipping location. We will communicate with you the exact delivery time after confirming the order.
We offer a variety of transportation methods, including express, land and sea transportation. Customers can choose the right mode of transportation according to their needs.
Shipping costs are calculated based on the weight, size and destination of the order. You can check the specific shipping costs at checkout and choose the most suitable mode of transportation.
Supplier of storage racks and mezzanine, pioneer of intelligent storage and logistics equipment in China！
+86 18390959816
008618390959816
bradley@gieantech.com
Room 401, No. 18, Lane 2, Weizai Street, Qiaotou Town, Dongguan City, Guangdong Province
We will contact you within 1 working day, please pay attention to the email with the suffix “@gieantech.com”.